14 Days: Oasis pipes purchased directly from Vision Brands
and/or our website and 100% guaranteed to meet your expectations. If for
any reason you are dissatisfied with your purchase, please contact us within 14 days from the day of purchase and we will fully refund your money.
Contact us at email@example.com or 877-534-9294 to request
an RMA number. Include this RMA number, along with the order number and
your email address with the returned product to process the return.
Vision Brands stands behind our products 100% and will not charge any
restocking or service fees.
Return Shipping: In the case where you intend to ship the
product back to Vision Brands for a full refund, we highly recommend that you
choose a shipping method that has tracking and the ability to receive delivery
confirmation. Vision Brands is not responsible for products that are lost
in transit. Buyer is responsible for return shipping fees and shipping method.
Please remember to include the RMA number in the package with the product as
items missing this information will not be processed for a refund.
Please allow up to 10 business days from the date of confirmed delivery of the returned item to receive your refund. Please send us any questions you may have about this guarantee to firstname.lastname@example.org or call us toll free 877-534-9294 M-F 8:30am to 5:00pm Eastern Standard Time.